Privacy Policy
A-Y PLUMBING SERVICES INC ("we," "us," or "our") is a licensed and insured plumbing contractor serving residential, commercial, and new construction clients across South Florida. This Privacy Policy describes how we collect, use, and share information about you through our website and services. We are committed to protecting your privacy and handling your personal information in a responsible and transparent manner.
Information We Collect
We collect various types of information to provide and improve our services to you, including:
Personal Information
- Contact Information: Such as your name, mailing address, and phone number, which you provide when requesting services, scheduling appointments, or filling out forms on our website.
- Service Information: Details about the plumbing services you receive, including appointment times, service history, and preferences.
- Billing Information: Data necessary to process payments for our services.
Usage Data
We may also collect information that your browser sends whenever you visit our website. This Usage Data may include:
- Your computer's Internet Protocol (IP) address.
- Browser type and version.
- The pages of our website that you visit.
- The time and date of your visit.
- The time spent on those pages.
- Unique device identifiers and other diagnostic data.
How We Collect Information
We collect information through various methods, including:
- Direct Interactions: When you fill out forms on our website, request a quote, schedule a service, or communicate with us directly.
- Automated Technologies or Interactions: As you navigate through our website, we may automatically collect Usage Data using cookies, server logs, and other similar technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our plumbing services, including scheduling and completing appointments.
- To process your transactions and manage your service requests.
- To communicate with you about your services, appointments, and inquiries.
- To improve and personalize your experience on our website and with our services.
- To develop new services and features.
- To understand and analyze how you use our website.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations and enforce our terms and conditions.
How We Share Your Information
We may share your information with third parties in the following situations:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processing, scheduling systems). These parties are obligated to keep your information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Data Security
We are committed to protecting the security of your personal information. We implement a variety of security measures, including physical, electronic, and procedural safeguards, to protect your data from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to request copies of your personal information.
- Correction: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Deletion: The right to request that we erase your personal information, under certain conditions.
To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
A-Y PLUMBING SERVICES INC
4548 SW 24th Ave
Fort Lauderdale, FL 33312